At Robinson Heating and Air Conditioning, Inc., our skilled HVAC technicians have hands-on experience repairing all furnace brands, so that no matter what system you have, we can get it back up and running. From well-known manufacturers to lesser-known brands, we have the training and tools to diagnose issues accurately and provide lasting furnace repairs. 

Whether your furnace is gas, electric, or oil-based, our team is prepared to handle everything from minor fixes to major component replacements. You can trust us to restore your heating system efficiently, keeping your home warm and comfortable throughout the cold months.

At Robinson Heating and Air Conditioning, Inc., we want you to feel confident in our furnace repair process. From the moment you schedule your appointment to the final system check, our team delivers a smooth and hassle-free experience. 

Here’s what you can expect when you call us for furnace repair in Mason, OH:

Step 1: Scheduling Your Furnace Repair Appointment

When you reach out to us for furnace repair, our friendly team will work with you to find a convenient time for service. We understand that a broken furnace can’t wait, so we offer prompt scheduling and even emergency repair options when needed.

Step 2: HVAC Technician Arrival and Initial Assessment

Our certified HVAC technician will arrive on time, fully equipped to diagnose your furnace issue. They will start by discussing the problem with you and asking about any symptoms you’ve noticed, such as unusual noises, inconsistent heating, or increased energy bills.

Step 3: Thorough Heating System Inspection

Next, we’ll conduct a comprehensive inspection of your furnace, checking critical components like the thermostat, burners, heat exchanger, blower motor, and safety controls. This step helps us pinpoint the root cause of the issue and determine the best course of action.

Step 4: Explanation and HVAC Repair Plan

Once we’ve identified the problem, our technician will explain the issue in straightforward terms and provide repair options. We believe in transparency, so you’ll always get clear pricing and an honest recommendation before any work begins.

Step 5: Expert Furnace Repairs

With your approval, we’ll begin the necessary furnace repairs using high-quality tools and parts. Whether it’s a faulty ignitor, a clogged filter, or a broken motor, our team has the experience to fix it efficiently and restore your furnace’s performance.

Step 6: System Testing and Final Checks

After completing the repairs, we’ll test your furnace to ensure it’s working safely and efficiently. We’ll check for proper airflow, heat output, and thermostat accuracy to confirm that everything is functioning as it should.

Step 7: Answering Your Questions

Before we leave, we’ll walk you through what was repaired and offer helpful maintenance tips to prevent future issues. If you have any questions about your furnace or ongoing care, we’re happy to provide expert advice.

Step 8: Enjoy a Warm and Comfortable Home

With your furnace back in working order, you can enjoy reliable heat and peace of mind. At Robinson Heating and Air Conditioning, Inc., we’re committed to delivering top-quality service to keep your home warm all winter long.

At Robinson Heating and Air Conditioning, Inc., we believe that regular maintenance can prevent many furnace issues before they arise. To help you keep furnace repairs to a minimum we offer thorough maintenance services that include a system inspection and tune up.

Regular inspections help identify potential problems before they escalate. Our technicians will check all components, clean filters, and ensure your system is operating at peak efficiency. Annual tune ups can extend the lifespan of your furnace, enhance performance, and improve energy efficiency, saving you money on utility bills.

Sign Up for an HVAC Maintenance Agreement

At Robinson Heating and Air Conditioning, Inc., we make it easy for you to prioritize maintenance by offering convenient scheduling options. For even greater peace of mind, consider joining our Preferred Customer Maintenance Agreement. This program provides you with regular maintenance checks and exclusive member benefits, ensuring your furnace receives the care it needs year-round.

How do I know if my furnace needs repair?

Several signs indicate that your furnace may need repair. Look out for unusual noises such as banging, rattling, or squeaking, as well as inconsistent heating or cold spots in your home. If your furnace is blowing cold air, has a yellow pilot light instead of blue, or shows warning lights, these could also signal a need for repair. If your energy bills have increased significantly without a corresponding increase in usage, this can be a sign there’s something wrong with your furnace.

What should I do if my furnace smells like gas?

If you smell gas near your furnace, it’s important to act quickly. Turn off your furnace immediately and evacuate everyone from the premises. Do not use electrical devices or create any sparks. Once you’re safely outside, contact your gas company or emergency services to report the leak. Do not attempt to locate the source of the gas leak yourself. Safety should always be your top priority. Do not use your furnace again until the leak has been repaired and your system has been cleared by one of our technicians.

What should I do if my furnace stops working in the middle of the night?

If your furnace fails outside of normal business hours, check your thermostat settings, circuit breaker, and air filter. If the problem persists, contact Robinson Heating and Air Conditioning, Inc. for emergency furnace repair to restore heat to your home as soon as possible.

Can I troubleshoot my furnace before calling for repairs?

Yes, there are a few things you can check before calling a furnace repair professional. Make sure your thermostat is set to “heat” and at the correct temperature. Check your circuit breaker to ensure the furnace has power. Replace the air filter if it is dirty, and inspect vents and registers to make sure they’re not blocked. If these steps don’t resolve the issue, it’s time to call for heating repair.

What is the average cost of furnace repair?

The cost of furnace repair can vary widely depending on the nature of the problem, the type of furnace, and the parts needed. Simple repairs, like replacing a fuse, can cost less, while more extensive repairs, such as fixing the heat exchanger or blower motor, could be on the higher end of the scale. We’ll provide you with a detailed estimate before any work begins so you know exactly what to expect.

How long does a furnace repair typically take?

Minor repairs, such as replacing a thermostat or cleaning components, might take as little as 30 minutes to an hour. More complex repairs could take several hours, especially if parts need to be ordered or if extensive troubleshooting is required. When you schedule a repair with Robinson Heating and Air Conditioning, Inc., we’ll provide you with a time estimate based on the specific problem and our technician’s assessment.

What happens if my furnace cannot be repaired?

If your furnace cannot be repaired, it can be a frustrating situation, but we’ll make sure your home stays warm and comfortable. A qualified technician will assess the unit to determine the extent of the damage. If the furnace is deemed irreparable or it’s simply not cost-effective to repair—often due to severe mechanical failures, age, or safety concerns—the technician will discuss your options for replacement, help you select a new furnace that meets your heating needs and fits your budget, and handle the installation process so that your new furnace is set up correctly for optimal performance and efficiency.

How can I prevent future furnace problems?

Regular maintenance, changing your air filter every 1-3 months, keeping vents clear, and scheduling an annual furnace tune up can help prevent breakdowns and improve your system’s efficiency. If you ever notice unusual performance issues, addressing them early can prevent costly furnace repairs later on.