“Please accept my thanks for your careful and meticulous installation of the Weil McLain Boiler at my residence. The approach that your installers maintained throughout the job is characteristic of a bygone era when workmen regarded their job as a craft, their work as a lasting contribution, and a reflection on their character.”

Jim S. Hamilton, Ohio

“I wanted to let you know how pleased I am with my new furnace. Everything has been “as advertised”. Having dealt with various tradesmen over 30 years, I suppose I have seen my share. Your two men were professional in every respect. Without question they know their business – and do it expertly.”

Dave H. Middletown, Ohio

Click Here – Robinson Heating & Air Conditioning Inc. Commercial

“I wanted to let you know how pleased I am with my new furnace. Everything has been “as advertised”. Having dealt with various tradesmen over 30 years, I suppose I have seen my share. Your two men were professional in every respect. Without question they know their business – and do it expertly.”

Betty S. Franklin, Ohio

“Needless to say, we are very happy with the installation and I would like you to personally thank all of your people who were involved in completing the work. Each and every one of them did a great job in a very professional manner without disruption to our household.”

Bob D. Middletown, Ohio

“I wanted to let you know how pleased I am with my new furnace. Everything has been “as advertised”. Having dealt with various tradesmen over 30 years, I suppose I have seen my share. Your two men were professional in every respect. Without question they know their business – and do it expertly.”

Tony T. Franklin, Ohio

Dear Stuart:

After filling out your customer survey and eating the cookies, I thought it appropriate to say more. Robinson Heating & Air Conditioning has provided us with exceptional heating and air conditioning service for over 13 years. There are a melange of reasons why that service has been exceptional, but two stand out.

First, the company is a family business and the people who work for the firm do not leave. Of the people I know well (John, Rich, Les, Pete, and you), most have been there for as long as I can remember. Hence, 720 Elmwood is a known quantity, and I do not have to reintroduce myself and our equipment every time some new issue develops. Moreover, all the people I know who work for Robinson provide me with a straight, honest recommendation. I never have felt that Robinson was recommending something to enhance the company balance sheet.

Second, there’s an ethos at Robinson that I haven’t encountered elsewhere. Robinson educates the customer; and values an informed customer. The Robinson staff, has provided Cynthia and I with a good education in heating and air conditioning principles and issues over the years. Moreover, the Robinson staff involves me as a substantial participant rather than a passive consumer.

Thanks for all your help over the years. It is an ongoing pleasure to work with the various people in your company.

Mr. Stever Hamilton, Ohio

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